Showing posts with label management. Show all posts
Showing posts with label management. Show all posts

Thursday 16 April 2009

Change your face today

Your website is your company's face. What sort of expression is on that face?

Are you communicating effectively? Remember your face is being read by friends, strangers and robots continuously.

Wanna talk about it? Contact our
SEO and website management service

(Just testing the email to blog service offered by Blogger)

Saturday 27 September 2008

Website revisions

We are embarking on a marketing phase of company development this quarter so the website is going to be designed with a more professional image and better management of content and information.

Some good template sites that are css and xhtml have been made available by Andreas Viklund. This has been adopted by Geodata Solutions, for example, for use in their surveying and digital mapping services resource.

Never one for the bells and whistles approach, Callisti will aim for an efficient, usable website that looks pretty sweet.

Sunday 31 August 2008

Why optimise?

Your corporate or business website is your 24 hours a day, 7 days a week, non-stop marketing and information machine. It can reach a massive audience and relay your products, services and relevant information about your company.

Nobody wants to be misrepresented so it is important to maintain this window into your business. How do you manage your website?

Are you reaching as much of the right audience as you'd expect? All your website development efforts may not be fully realised if your website is hard to find.

We believe that a website isn't just an add-on to your marketing strategy. It can be integrated efficiently into the way you traditionally share information and distribute changing information about products, services and events.

We also know that time spent clarifying your target keywords, updating the web-copy where appropriate and building relevant links, in short 'search engine optimisation' (SEO), can help you get a lot more out of your website and, in some cases, restore your faith in how effective a website can be for your organisation.

Callisti can also help you with sponsored listings, such as Adwords, which is an efficient way to drive traffic to your site especially once your target keywords and SEO has been completed. In cases like this it is good to think about your online marketing budget and the targets you would aim to meet to demonstrate value for money.

So much information is available on the internet, all it costs is your time. You also need some experience and judgement to make sure that you're getting the best information.

Contact Callisti if you are starting to think about SEO and online marketing. We can guide you by principles of good practice and help clarify what you can expect when you have a well managed website.

Thursday 28 August 2008

When the site hits the fan

Woke up this morning, checked in on a client site, nothing there. No database access, content management access or website front-end visible.

Not good.

After some frustrating phone calls, another freelancer working on the site (unit A), started playing the 'blunderbuss blame game' to defer any responsibility for the problem.

Unit A was put in place to ensure the site project would have failsafes for when a server went down, mirrors and database snapshots with smart load balancing, clustered server setup, 3 different geographical locations, etc.

Previously the site had 99.7 % uptime on a Fasthosts dedicated server but Unit A was keen to force through 'scaling up' tactics rather than wait for the worst to happen. Sensible chat indeed. However Unit A is a chatter and not a doer it seems and is now squirming while all the teams working on the project add yet another black mark to the Unit A gripe-sheet.

This is the culmination of a month of Unit A speaking with forked-tongue about a new, more safe and efficient system that was being put in place for developers to test and deploy code to the live site. Which hasn't been delivered.

What we now have is a system whereby Unit B (a friend of Unit A) outsources development work to Unit C and all work must go through Unit C's team server environment.

Once we check files in and out we now have to merge those files on the team server, run a script or batch file to update THE WHOLE SITE from the team server to the development server, test on the development server, then snapshot that instance of the site and submit to the Live-Candidate stage using a multi step, error-prone system, then wait for Unit A to hear from Unit B, (which in practise is me phoning Unit A every day at least once asking that he sends an email confirmation which he is very resistant to doing) then carry out UAT (user acceptance testing), then feedback to Unit A, who passes this back to Unit B, who charges the work to Unit C to revise the develoment server version, resubmit to live-candidate version, ETC.

In the meantime we have work queued up on the system which can't be deployed until Unit C fix their errors.

It's the perfect bureaucracy: impossible to understand, unduly complicated, far too many agencies involved and people who want to get on with their work can't. Oh, and the CEO is under the illusion that we need Unit A and that everything will be better soon.

Add to that, the most creative developer is so demoralised by the situation that he is now leaving the team. This follows all the existing team repeatedly expressing justified reservations to the CEO about the involvement of Unit A and subsequent issues.

Some other key failings of Unit A: not making any allowance for the fact that the whole team use Macs which aren't compatible with team server, not being open with basic permissions and access details for team, not communicating clearly, etc.

Sometimes I feel like laughing.