Shared hosting

Using a reseller account to provide web hosting has the advantage of a control panel, the use of which can be learned. This may seem trite but it is important to have some kind of stable and consistent platform that is easily documentable, allows for more experienced clients to update their own hosting preferences within defined parameters, provides broad monitoring data on bandwidth usage and disk storage, and is scalable at lower risk to client website uptime.

Something to do with horses and courses.

It is clear that the needs of clients aren't always best served by dedicated hosting solutions when budget is a factor in providing expedient service.

Fasthosts dedicated servers

Fasthosts dedicated servers response early this morning after a number of dedicated servers suddenly went down around 10pm last night:

We have been experiencing a connectivity issue which caused intermittent or no availability of some services.

The issue was known to have impacted some customers access to email and hosting services and dedicated servers, as well as causing our support phonelines and system status pages to be unavailable for a short period.

We have now restored all services to normal levels.

We thank you for your patience and understanding and will update our system status pages with further information as soon as we can.

If you are still experiencing any issues please let us know asap.

Regards,

What can you do?

Time Lapse

Losing a dedicated server for 3 days due to bad service is no joke and even though the problem was unusual it still took too long to fix.

In my brain it would have been good if this whole process could have been captured by time lapse photography (this is lame, I know) so that the film of the sequence could have been condensed into an amusing video format, a byte-size chunk, if you will, for all the 3-minute-pop-song attention spans out there.

Outside of my brain, the reality would have been better served by taking a sturdy time lapse camera, along with a will to exact vengeful, indiscriminate, furious damage, to the programmed heads of the helpless drones that form the building blocks of multi-level telephone support desk systems for large companies.

But I had other stuff to do and my prolonged spitting rage was soon tempered by the frustrated, learned-helplessness of a human individual trying to interact with a system. Chalk and cheese, or maybe a 'category mistake'?